Elevating Services
Elevating Services
With Innovative
With Innovative
design Solutions
design Solutions
Senior Product and Service Designer
Passionate about blending service design, accessibility, and strategy to drive meaningful change that put users first.




who am i
I'm Man-Ning Lin, a UI/UX and service designer with a MA in Service Design from the Royal College of Art and BFA from the School of the Art Institute of Chicago. Most recently, I worked as a Product Designer at the Royal Borough of Greenwich, leading the Greenwich Council Design System and launching a new government website to enhance digital accessibility and service efficiency. I specialize in design systems, user research, and strategic innovation to create seamless, user-centered experiences.
5+
Years of Experience
5+
Years of Experience
5+
Years of Experience
5+
Years of Experience
EXCPERIENCE
MY CAREER JOURNEY
Nov 2022 - Nov 2024
Royal Borough of Greenwich
Product Designer
I led the design and launch of a new government website, digitizing key public services and enhancing accessibility. I established and managed the Greenwich Council Design System, improving design consistency and efficiency across digital services. Ensuring WCAG compliance, I made government platforms more inclusive and user-friendly. I provided strategic product direction, balancing user needs with government objectives, while collaborating cross-functionally in an Agile environment to integrate user-centered design. Proficient in Figma, Jira, Trello, and Miro, I thrive in both remote and in-person collaboration, effectively communicating with cross-disciplinary teams.
Nov 2022 - Nov 2024
Royal Borough of Greenwich
Product Designer
I led the design and launch of a new government website, digitizing key public services and enhancing accessibility. I established and managed the Greenwich Council Design System, improving design consistency and efficiency across digital services. Ensuring WCAG compliance, I made government platforms more inclusive and user-friendly. I provided strategic product direction, balancing user needs with government objectives, while collaborating cross-functionally in an Agile environment to integrate user-centered design. Proficient in Figma, Jira, Trello, and Miro, I thrive in both remote and in-person collaboration, effectively communicating with cross-disciplinary teams.
Nov 2022 - Nov 2024
Royal Borough of Greenwich
Product Designer
I led the design and launch of a new government website, digitizing key public services and enhancing accessibility. I established and managed the Greenwich Council Design System, improving design consistency and efficiency across digital services. Ensuring WCAG compliance, I made government platforms more inclusive and user-friendly. I provided strategic product direction, balancing user needs with government objectives, while collaborating cross-functionally in an Agile environment to integrate user-centered design. Proficient in Figma, Jira, Trello, and Miro, I thrive in both remote and in-person collaboration, effectively communicating with cross-disciplinary teams.
Nov 2022 - Nov 2024
Royal Borough of Greenwich
Product Designer
I led the design and launch of a new government website, digitizing key public services and enhancing accessibility. I established and managed the Greenwich Council Design System, improving design consistency and efficiency across digital services. Ensuring WCAG compliance, I made government platforms more inclusive and user-friendly. I provided strategic product direction, balancing user needs with government objectives, while collaborating cross-functionally in an Agile environment to integrate user-centered design. Proficient in Figma, Jira, Trello, and Miro, I thrive in both remote and in-person collaboration, effectively communicating with cross-disciplinary teams.
December 2021 - August 2023
Fuzzy Studio
Service Designer
I analyze research data to extract actionable insights, translating findings into impactful design strategies. By facilitating ideation workshops and conducting client interviews, I drive user-centered solutions that align with business objectives. I specialize in identifying and generating design opportunities, particularly for healthcare industry clients, ensuring that innovations are both strategic and user-driven.
December 2021 - August 2023
Fuzzy Studio
Service Designer
I analyze research data to extract actionable insights, translating findings into impactful design strategies. By facilitating ideation workshops and conducting client interviews, I drive user-centered solutions that align with business objectives. I specialize in identifying and generating design opportunities, particularly for healthcare industry clients, ensuring that innovations are both strategic and user-driven.
December 2021 - August 2023
Fuzzy Studio
Service Designer
I analyze research data to extract actionable insights, translating findings into impactful design strategies. By facilitating ideation workshops and conducting client interviews, I drive user-centered solutions that align with business objectives. I specialize in identifying and generating design opportunities, particularly for healthcare industry clients, ensuring that innovations are both strategic and user-driven.
December 2021 - August 2023
Fuzzy Studio
UI / UX Designer
I analyze research data to extract actionable insights, translating findings into impactful design strategies. By facilitating ideation workshops and conducting client interviews, I drive user-centered solutions that align with business objectives. I specialize in identifying and generating design opportunities, particularly for healthcare industry clients, ensuring that innovations are both strategic and user-driven.
July 2021 - August 2021
Public Digital Innovation Space
Service Designer Intern
I conduct user research and lead client interviews to inform data-driven design decisions. For the Taoyuan Department of Social Welfare, I generated design opportunity reports and created interactive prototypes to enhance service accessibility. By designing and developing interactive prototypes, I improve user experience and service delivery, ensuring solutions are both functional and user-centered.
July 2021 - August 2021
Public Digital Innovation Space
Service Designer Intern
I conduct user research and lead client interviews to inform data-driven design decisions. For the Taoyuan Department of Social Welfare, I generated design opportunity reports and created interactive prototypes to enhance service accessibility. By designing and developing interactive prototypes, I improve user experience and service delivery, ensuring solutions are both functional and user-centered.
July 2021 - August 2021
Public Digital Innovation Space
Service Designer Intern
I conduct user research and lead client interviews to inform data-driven design decisions. For the Taoyuan Department of Social Welfare, I generated design opportunity reports and created interactive prototypes to enhance service accessibility. By designing and developing interactive prototypes, I improve user experience and service delivery, ensuring solutions are both functional and user-centered.
July 2021 - August 2021
Public Digital Innovation Space
Service Designer Intern
I conduct user research and lead client interviews to inform data-driven design decisions. For the Taoyuan Department of Social Welfare, I generated design opportunity reports and created interactive prototypes to enhance service accessibility. By designing and developing interactive prototypes, I improve user experience and service delivery, ensuring solutions are both functional and user-centered.
June 2020 - September 2020
ASUS
GUI Designer
I collaborated with designers to refine and align the ASUS Global website design system for consistency across platforms. By conducting e-commerce user experience research, I optimized user journeys to enhance engagement and conversion. Working closely with development teams, I ensured seamless implementation of design solutions, bridging the gap between design and technology.
June 2020 - September 2020
ASUS
GUI Designer
I collaborated with designers to refine and align the ASUS Global website design system for consistency across platforms. By conducting e-commerce user experience research, I optimized user journeys to enhance engagement and conversion. Working closely with development teams, I ensured seamless implementation of design solutions, bridging the gap between design and technology.
June 2020 - September 2020
ASUS
GUI Designer
I collaborated with designers to refine and align the ASUS Global website design system for consistency across platforms. By conducting e-commerce user experience research, I optimized user journeys to enhance engagement and conversion. Working closely with development teams, I ensured seamless implementation of design solutions, bridging the gap between design and technology.
June 2020 - September 2020
ASUS
GUI Designer
I collaborated with designers to refine and align the ASUS Global website design system for consistency across platforms. By conducting e-commerce user experience research, I optimized user journeys to enhance engagement and conversion. Working closely with development teams, I ensured seamless implementation of design solutions, bridging the gap between design and technology.
April 2019 - Jun 2020
Fullerton Technology
UI/UX Designer
I create, manage, and maintain UI/UX designs for apps and responsive websites, ensuring a seamless user experience. For the EZding App, I designed promotional materials to enhance brand visibility and engagement. By collaborating with development teams across various projects, I ensured the smooth implementation of design solutions, aligning aesthetics with functionality.
April 2019 - Jun 2020
Fullerton Technology
UI/UX Designer
I create, manage, and maintain UI/UX designs for apps and responsive websites, ensuring a seamless user experience. For the EZding App, I designed promotional materials to enhance brand visibility and engagement. By collaborating with development teams across various projects, I ensured the smooth implementation of design solutions, aligning aesthetics with functionality.
April 2019 - Jun 2020
Fullerton Technology
UI/UX Designer
I create, manage, and maintain UI/UX designs for apps and responsive websites, ensuring a seamless user experience. For the EZding App, I designed promotional materials to enhance brand visibility and engagement. By collaborating with development teams across various projects, I ensured the smooth implementation of design solutions, aligning aesthetics with functionality.
April 2019 - Jun 2020
Fullerton Technology
UI/UX Designer
I create, manage, and maintain UI/UX designs for apps and responsive websites, ensuring a seamless user experience. For the EZding App, I designed promotional materials to enhance brand visibility and engagement. By collaborating with development teams across various projects, I ensured the smooth implementation of design solutions, aligning aesthetics with functionality.
Sep 2017 - Feb 2019
PSFK
Visual Designer
I create designs that effectively communicate design concepts to clients, ensuring clarity and alignment with project goals. By optimizing UI/UX design for the PSFK website and newsletters, I enhanced user engagement and experience. Additionally, I design custom digital illustrations to support visual storytelling, making content more engaging and impactful.
Sep 2017 - Feb 2019
PSFK
Visual Designer
I create designs that effectively communicate design concepts to clients, ensuring clarity and alignment with project goals. By optimizing UI/UX design for the PSFK website and newsletters, I enhanced user engagement and experience. Additionally, I design custom digital illustrations to support visual storytelling, making content more engaging and impactful.
Sep 2017 - Feb 2019
PSFK
Visual Designer
I create designs that effectively communicate design concepts to clients, ensuring clarity and alignment with project goals. By optimizing UI/UX design for the PSFK website and newsletters, I enhanced user engagement and experience. Additionally, I design custom digital illustrations to support visual storytelling, making content more engaging and impactful.
Sep 2017 - Feb 2019
PSFK
Visual Designer
I create designs that effectively communicate design concepts to clients, ensuring clarity and alignment with project goals. By optimizing UI/UX design for the PSFK website and newsletters, I enhanced user engagement and experience. Additionally, I design custom digital illustrations to support visual storytelling, making content more engaging and impactful.
Education
School of the Art Innstitute of Chicago
BFA Visual Communication
School of the Art Innstitute of Chicago
BFA Visual Communication
Royal College of Art
MA Service Design
Royal College of Art
MA Service Design
Education
School of the Art Innstitute of Chicago
BFA Visual Communication
School of the Art Innstitute of Chicago
BFA Visual Communication
Royal College of Art
MA Service Design
Royal College of Art
MA Service Design
Education
School of the Art Innstitute of Chicago
BFA Visual Communication
2013 - 2017
School of the Art Innstitute of Chicago
BFA Visual Communication
2013 - 2017
Royal College of Art
MA Service Design
2020 - 2022
Royal College of Art
MA Service Design
2020 - 2022
Education
Royal College of Art
MA Service Design
2020 - 2022
School of the Art Innstitute of Chicago
BFA Visual Communication
2013 - 2017
HAVE A PROJECT
IN MIND ?